Payment Policy
Effective Date: December 31, 2024
At Omega Hato, we aim to provide a seamless and secure shopping experience for all of our customers. This Payment Policy outlines the payment methods accepted on our website https://omegahato.net/, as well as terms related to payment processing, security, and billing.
1. Accepted Payment Methods
We accept the following payment methods for orders placed on Omega Hato:
- Credit/Debit Cards:
- Visa
- MasterCard
- American Express
- Discover
- Maestro
- Digital Wallets:
- PayPal: Pay securely using your PayPal account without entering your credit card details.
- Apple Pay
- Google Pay
- Other Payment Methods: We may offer additional payment options based on your location and the specific promotions or offers available at the time of checkout. These methods will be presented during the checkout process.
- Credit/Debit Cards:
Note: All payments must be made in full at the time of purchase. We do not offer payment installments or delayed payment options unless otherwise specified.
2. Payment Authorization
Payment Processing: When you place an order on Omega Hato, we verify your payment information with your bank or payment provider. Your order will be processed only once your payment has been successfully authorized.
Order Confirmation: Once payment is successfully processed, you will receive an order confirmation email. This email confirms that we have received your order and that payment has been authorized. However, the order confirmation does not mean that the products are guaranteed to be available in stock.
Failed Payment: If your payment is declined or fails for any reason, we will notify you by email. You will be given the opportunity to update your payment details. If the payment cannot be processed, the order will not be fulfilled, and we may cancel the transaction.
3. Payment Security
At Omega Hato, we prioritize your security. All transactions on our website are processed using SSL (Secure Socket Layer) encryption, which ensures that your sensitive payment information (such as credit card details) is securely transmitted.
PCI Compliance: We comply with the Payment Card Industry Data Security Standard (PCI DSS), which sets requirements for organizations that handle credit card information to ensure the protection of customer data.
Payment Information Storage: For your security and privacy, we do not store sensitive payment details such as credit card numbers. These details are securely processed by our trusted payment processors (e.g., PayPal, Stripe) and are not retained by Omega Hato.
4. Sales Tax
Sales tax is calculated and applied based on the shipping address provided during checkout. The applicable sales tax rate depends on your location and the laws in your state or country.
- Domestic Orders (within the U.S.): Sales tax will be added to orders based on your shipping address, and this will be reflected at checkout.
- International Orders: International customers are responsible for any customs duties, import taxes, or other charges incurred by the shipping destination. These charges are not included in the product price or shipping fees, and must be paid directly to the relevant authorities.
5. Currency
- All prices on the Omega Hato website are listed in U.S. Dollars (USD). If you are shopping from an international location, your payment provider may convert the total amount to your local currency based on their exchange rates.
6. Fraud Prevention
To protect both our customers and our business from fraudulent transactions, Omega Hato reserves the right to:
- Verify Payment Information: We may request additional information or documentation to verify the authenticity of your payment.
- Cancel or Suspend Orders: In the event of suspected fraudulent activity, we may cancel or suspend your order pending further investigation.
- Decline Transactions: We reserve the right to decline any transaction if we suspect fraudulent activity or if we are unable to verify the information provided.
7. Refunds and Cancellations
- Refunds: If you are eligible for a refund, it will be issued to the original payment method. Refunds will be processed after the returned items are received and inspected, and the refund is usually completed within 5-10 business days depending on the payment provider.
- Order Cancellations: Orders can be canceled within 24 hours of placing the order. After this period, cancellations may not be possible if the order is already being processed or shipped.
8. Payment Disputes
If you dispute a charge made to your credit card or payment method, please contact us immediately at info@omegahato.net. We will work with you to resolve the issue as quickly as possible. Please note that we may require evidence of the dispute and, in some cases, a claim to be filed through your payment provider.
9. Changes to Payment Policy
Omega Hato reserves the right to update or modify this Payment Policy at any time. Any changes will be reflected on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed of any changes that may affect your payment methods or transaction security.
By making a purchase on Omega Hato, you agree to the terms and conditions set forth in this Payment Policy.
If you have any questions or need further assistance regarding payments, please contact us:
Omega Hato
Street: 16855 NE 10th St,
Williston, Florida (FL), 32696
Phone: (352) 528-2642
Email: info@omegahato.net
Website: https://omegahato.net/